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Home > FAQs


Order related questions

How do I purchase your products?

You can purchase our products online. To place an order, you must have your credit or debit card along with you. The instruction would be provided while filling the purchase order form. All the transactions are secure on our website.

For your convenience, we have made easy payment method. We don’t accept personal check, cashier check or money order.

Do I get my Order Invoice at the moment I buy the products?

Yes, the invoice will be generated immediately in your account. Along with this, a copy will be send to your registered email address for future reference.

Who am I buying the products from?

You are purchasing these products on our website which belongs to RPH GROUP LLC.

On your billing statement it would appear as RPH GROUP LLC. 

Can I pay by check?

No, for your convenience and to reduce the time for order processing we have made easy and simple way to buy our products online by your credit or debit card. If you have any questions please feel free to contact us. We will get back to you within 24 hours.

Can I return the product that I have purchased?

We believe to satisfy you in terms of our content and services.

The Software related items such as downloaded products or online usage services (Example. All our online TESTS) are non refundable in any circumstances.

Product related questions

Once I purchase your product, how can I use

Once you buy a product they will appear in your account. Click on the order and then select the exam you want to take.


What if I have question, which are related to any of your product?

If you have any question related to our products, please email us on 

We will be happy to help you within 24 hours.

What is the product expiration date?

Every product on our website have different expiration duration. You will be given full details of the product before you purchase them.

Products like N.Y Compounding have 6 month expiration period from the date of purchase.

Exams related questions

What is N.Y Compounding Exam?

The New York State Compounding exam is also called as PHARMACY PART III. For students who want to become a Registered Pharmacist in New York State should appear for this exam.

For moreinformation click the link below

What is FPGEE?

The Foreign Pharmacy Graduate Equivalency Examination or FPGEE, is one of the examinations require to get the FPGEC Certificate Program. Along with FPGEE, student also needs to pass the TOEFL iBT(English-language test by ETS-Educational Testing Service.)

For more information click the link below

What is NAPLEX?

The NAPLEX, or North American Pharmacist Licensure Examination, measures the ability of candidate’s knowledge about the practice of pharmacy.


For more information click the link below

Return policy

Can I return the product and get the credit back into my account?

We believe to satisfy you in terms of our content and services. Software related products or online usage services CANNOT BE REFUNDED in any circumstances.

Can I exchange the product for another product on your website?

No, once you buy the product you cannot exchange or return. All products are NON-REFUNDABLE ON OUR WEBSITE IN ANY CIRCUMSTANCES. 

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